Most people want to remain living in their own home for as long as possible.
Salvos Home Care provides personalised support that helps older Australians live safely, confidently and independently at home.
From help with everyday tasks to more ongoing care, our services are tailored to your individual needs and goals.
If you're not sure where to start, we're here to help.
We know that finding the right home care support can feel overwhelming.
We're here to help - from explaining the process to finding the right care options.
Showering, dressing, grooming, and going to the bathroom.
General house cleaning, laundry, ironing, and washing dishes.
Community nursing for wound care, injections, nutrition and managing complex medications.
Help getting to medical appointments, social events, or shopping trips
Minor repairs, lawn mowing, and gardening to keep the home safe and liveable.
Physiotherapy, occupational therapy, podiatry, and speech pathology to maintain mobility.
Providing transport and accompanying to appointments and social activities.
Short-term care to give regular family carers a break.
Things that can assist with everyday tasks, such as walking aids, shower chairs, grooming tools, adapted cutlery, personal medical alert alarms.
Support groups, companionship visits, community outings.
For people who need a little help with everyday tasks.
Flexible support without government funding.
Trusted People
Friendly, reliable, qualified care workers — all police-checked and first-aid trained. so you can feel safe and confident with the people who come to your home.
Your Safety First
We follow strict health, hygiene and infection-control standards to keep you safe and well.
Local and Connected
We’re part of your community with local teams who know the area. This means help that’s close by and easy to reach when you need it.
Care That Grows With You
As your needs change, we make it simple to move between other Salvos aged care services - from home care to retirement living or 24-hour support in our aged care homes.
The Australian Government pays a subsidy to an approved care provider like us on your behalf. This subsidy helps cover the cost of the care and services you receive.
You’ll first need a government assessment and once approved, you may be eligible for one of the programs listed below.
Your total care budget combines the government subsidy with any fees you may pay, based on your income and assets.
You can learn more about home care costs here.
Home care support for older people is available through two government-funded programs, Support at Home and the Commonwealth Home Support Program (CHSP).
Support at Home and the Commonwealth Home Support Program (CHSP) both assist older people to live independently at home, but they support different levels of care needs.
Commonwealth Home Support Program (CHSP): CHSP is for people who mainly need entry-level or low-level support. It provides simple, practical help such as cleaning, meals, transport or social support.
Support at Home: Support at Home has replaced the Home Care Packages program and is designed for people with higher or ongoing care needs. It offers a wider range of services, more flexibility and greater funding levels.
If you’re unsure which program is right for you, Salvos Home Care can help you understand your options and guide you through your My Aged Care assessment, which you will need to have completed prior to accessing home care services.
Yes, The Salvation Army provides both Support at Home and Commonwealth Home Support Program (CHSP) services through Salvos Home Care, offering a wide range of in-home care to older people.
Salvos Home Care provides Support at Home in NSW, VIC, QLD, SA, ACT and TAS, and CHSP in NSW, QLD and ACT.
Older people can access the following home care services:
Most of the cost of your home care services is covered by the government subsidy allocated to you. You will only make a co-contribution for the services you use, and there is a 10% care management fee.
You can learn more about Support at Home fees and charges with Salvos Home Care at:
https://agedcare.salvos.org.au/home-care/support-at-home/#Pricing
You can also use the Support at Home Fee Estimator to check your likely costs.
To help make your home safer and easier to live in, home modifications and assistive technologies are available under Support at Home. You can access funding of up to $15,000 for each category.
You will need to be assessed for both categories as part of your My Aged Care assessment. Your approval will be outlined in a Notice of Decision and your support plan.
Support at Home funded assistive technologies generally include:
Support at Home funded home modifications generally include:
These modifications must be linked to your care needs, recommended by a qualified health professional (such as an Occupational Therapist) and focused on safety, independence or fall prevention. Support at Home does not fund major renovations or structural building work.
You can apply for Support at Home through My Aged Care by following these steps:
You can find out if you’re eligible for government-funded home care through a My Aged Care assessment. During your in-home assessment, an Aged Care Assessor will look at your health, daily activities, safety, mobility and the type of support you need at home.
Based on this assessment, you’ll receive a funding classification level, which is outlined in your Notice of Decision and support plan. If you’re unsure about your level or what it means, your Care Partner can help you understand what services you can access.
If you decide to change to another provider, such as Salvos Home Care, your approval for Support at Home services and budget will move with you to your new provider.
Our goal is to make the transfer a simple process. At Salvos Home Care, we can help you:
How can I contact Salvos Home Care?
You can contact Salvos Home Care on 1300 111 227. Follow the prompts and you’ll be directed to your local team. You can also contact Salvos Home Care at agedcare.enquiries@salvationarmy.org.au and via our online contact form.
If you’re an existing client, you’re welcome to contact your dedicated Care Partner directly for support.
The Salvation Army Aged Care acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are delivered through the lenses of local mission delivery, sustainability, safety culture and inclusive practice. We are committed to the safety and wellbeing of people of all ages, particularly children.
