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Salvos Home Care

Find out what the new Support at Home program means for you.

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Live the life you want with the care you choose.

Getting older can make everyday tasks harder, but you don’t have to lose your independence.

Salvos Home Care helps you stay comfortable and connected, living life your way in your own home, surrounded by your community, friends and familiar routines.

Our care team is as diverse as the people we support and guided by The Salvation Army values of trust, respect, integrity, diversity and collaboration.

We take the time to understand what matters most to you so that your care feels personal, not just practical.

The Salvos Way

Trusted People
Friendly, reliable, qualified care workers — all police-checked and first-aid trained. so you can feel safe and confident with the people who come to your home.

Your Safety First
We follow strict health, hygiene and infection-control standards to keep you safe and well.

Local and Connected
We’re part of your community with local teams who know the area. This means help that’s close by and easy to reach when you need it.

Care That Grows With You
As your needs change, we make it simple to move between other Salvos aged care services - from home care to retirement living or 24-hour aged care.

Home Care Made Simple

We know that finding the right home care support can feel overwhelming. Our friendly Salvos Home Care team is here to guide you - from understanding government-subsidised options to finding the right services for your needs.

When you choose Salvos Home Care, we’ll arrange a convenient time to visit you at home. Together, we’ll create a personalised care plan that reflects your goals, preferences and lifestyle. Your plan can be adjusted at any time to make sure it continues to support your independence, health and wellbeing.

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Bathing and showering, dressing, grooming, meal preparation, eating and drinking.

Washing, ironing, laundry, cleaning and shopping.

Clinical monitoring services, specialised nursing care such as wound management, prompting or assistance with medications and other services as needed.

Assistance with using mobility aids and equipment, encouragement to go for walks or to exercise.

Support with minor repairs and maintenance of your home or yard such as lawn mowing and changing light bulbs.

Physiotherapy, podiatry, speech pathology, occupational therapy and dietitian.

Escorting to appointments and social activities.

Home Care Costs

The Australian Government pays a subsidy to an approved care provider like us on your behalf. This subsidy helps cover the cost of the care and services you receive.

You’ll first need a government assessment and once approved, you may be eligible for one of the programs listed below.

Your total care budget combines the government subsidy with any fees you may pay, based on your income and assets.

Find Home Care Services Near You

Frequently Asked Questions Expand all

Please contact our Client Services team on 1300 111 227.

If you are an existing client, you can contact your dedicated care partner with any queries.

We respond to all client queries within 24 hours with the exception of weekends and public holidays where we will respond on the next business day.

In order to transfer your package, you first need to agree in writing to receive services from us and confirm your required start. Following this, you would then notify your current provider in writing that you are transferring to our services. Any unspent monies will be transferred from your previous provider to your new provider within 56 days. During this 56 day period, you can opt to start receiving service from us by negotiation and as agreed in writing. 

Please contact your Salvos dedicated care partner who will be more than happy to assist you with a simple re-assessment and guide you through the process.

Please keep in regular contact with your Salvos dedicated care partner who is there to advocate on your behalf and provide you support.

We have no establishment or set up fees, and no exit fees. 

Five overlapping diversity and inclusion logos

The Salvation Army Aged Care acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive.

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